TERMS & CONDITIONS
CUSTOMER CARE
At Shen Gifts, we value our customers and their satisfaction is our top priority. We offer a wide range of products. If you have any queries or concerns, our team is always here to help. You can reach us through our contact page or email us at shengifts@gmail.com.We are committed to providing our customers with the best shopping experience from the comfort of their homes. Thank you for choosing Shen Gifts!
PRIVACY & SAFETY
At Shen Gifts, we take the privacy and safety of our customers seriously. We use secure servers and third-party banking services to verify payments and protect your personal information. We only collect data that is necessary for completing your purchase and we do not share your information with third parties.Your trust is important to us, and we strive to maintain it by providing accurate and transparent policies. If you have any concerns regarding our privacy and safety policies, please contact us at shengifts@gmail.com.
WHOLESALE INQUIRIES
Are you interested in selling our products? We welcome wholesale inquiries from retailers who share our passion for quality and design. Please contact us at shengifts@gmail.com for more information.
SHIPPING POLICY
At Shen Gifts, we offer free shipping for orders above €35 in Malta and over €50 for orders in Gozo. We use the most reliable shipping partners to ensure that your products arrive at your doorstep in a timely and secure manner. For orders below €35 in Malta and below €50 for Gozo, we charge a flat fee of €5. Please allow 3-5 business days for processing and delivery. If you have any questions about shipping, please do not hesitate to contact us.